Eight Rules to Avoid Theatre Ticketing Scams

by Bill Haggett, Executive Director

1. Purchase tickets directly from us!

The best way to avoid scams is to buy tickets directly from the Sandy Springs PAC Box Office, or our official website. Our website offers patrons a direct, secure clicking path to ticket purchase. Double-check the URL to ensure you’re on the SandySpringsPAC.com site, and not a fake one that mimics ours.

2. Be cautious with third-party resellers.

While some third-party ticketing platforms are legitimate, they can also be a hotbed for scams. If you’re using a resale site, verify that it’s a reputable platform with buyer protections. Avoid purchasing tickets from online marketplaces, classified ads, or social media unless you’re certain of the seller’s credibility.

3. Look out for red flags.

Stay alert for common warning signs, including:

• Prices that are too good to be true: If the ticket price seems unrealistically low, it’s likely a scam.
• Lack of contact information: Reputable sellers should have clear and accessible contact details.
• High-pressure tactics: Scammers often pressure buyers into making quick decisions. “Only two tickets left for this show!”

4. Verify the tickets.

If you’ve already purchased tickets, you can verify their authenticity by contacting our Box Office directly at 770-206-2022. Our staff can confirm if the tickets are valid and associated with our seats.

5. Use secure payment methods.

Always use a credit card or another secure payment method for online transactions. Avoid wire transfers, prepaid gift cards, or payments through apps without buyer protection. These methods offer little to no recourse if the tickets turn out to be fake.

6. Stay informed about the event.

Be aware of the event’s details, including the date, time, and official ticket release date. Scammers often exploit the confusion around high-demand shows by creating fake listings or claiming tickets are sold out, when they’re not.

7. Consider membership programs.

This is one of the best reasons to become a Sandy Springs Performing Arts Center member! Our members are guaranteed access to tickets for popular shows prior to anyone else. We include early access, ensuring you’re ahead of the crowd and away from potential scammers. Know about our best shows before anyone else!

8. Report suspicious activity.

If you suspect a scam, report it to the venue and the appropriate consumer protection agency. Alerting others can prevent additional victims from being targeted.

Closing Thoughts

Visiting the Sandy Springs Performing Arts Center should be an enjoyable experience from start to finish, including the ticket-buying process. By following these tips, you can steer clear of scams and focus on the magic that unfolds on our stage.
Remember, a little caution goes a long way in ensuring your night at the theater is nothing short of spectacular. If you are still not sure, go old school and visit our Box Office, leaving with hard tickets directly from the theater in your hands.